Terms & Conditions of Use
Terms of Service
Welcome. Sitters of Los Angeles and LA Sitter are registered businesses of Nannies of Los Angeles, LLC. This website (the “Site“) is provided to you (the Client) by Nannies of Los Angeles, LLC. and will be referred to herein as either “Sitters of Los Angeles”, “we”, “us” or “our”.
Sitters of Los Angeles and any related services, modules, functions, software or platforms (collectively, the “Services”) were created by us in order to provide you with an easier way to find qualified occasional childcare providers in the Los Angeles area. These Sitters of Los Angeles Terms & Conditions of use (the “Terms”) constitute a set of rules by which we operate such Services.
Registration and Access. In order to access the Services, you must first subscribe to use them by providing complete information requested and setting up a username and password. The information provided can be updated at any time by accessing your Sitters of Los Angeles account options page.
We urge you to keep your account password secure and to always log-off from the Services when leaving your computer unattended. We strongly recommend notifying us immediately of unauthorized use of your account or of any related security breach by writing to us at email@example.com
Billing. By opening a subscription-based paid account with Sitters of Los Angeles, you agree to timely pay all charges incurred by your account, including applicable taxes, in accordance with billing terms in effect at the time the charge becomes payable. If payment cannot be charged to your credit card or the charge is returned for any reason, Sitters of Los Angeles may suspend or terminate your account.
We reserve the right to change the amount of, or basis for determining, any fees or charges for services we provide, and to institute new fees, charges or terms effective upon prior notice to customers (which may be sent by email to the address you have most recently provided us).
You are responsible for managing your plan, if you wish to cancel your account at any time for any reason, you may do so by logging in using the Your Account tab (to the bottom right of screen) and selecting View Plan Details where you have the option to change or cancel your membership.
Failure to do this before the scheduled billing date will result in renewal of the plan for another billing cycle, WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, warranty disclaimers, indemnity and limitations of liability.
Independent Childcare Providers. All babysitters, nannies, newborn care specialists, and childcare providers who advertise their services through Sitters of Los Angeles and who provide services to the client are independent childcare providers.
Sitters of Los Angeles does not employ Childcare Providers, nor are they agents of Sitters of Los Angeles. Childcare providers will bill separately for their services.
In no event is Sitters of Los Angeles liable for any damages whatsoever, whether direct or indirect, arising out of or relating to the conduct of you or anyone else in connection with the use of the site or Services.
Service Areas. Please note that currently the Services were created with the intent to be used by users in Los Angeles County, California, North America. Clients may use the Services outside of such territories, but bear in mind that Sitters of Los Angeles makes no representations that the Service is appropriate or available for such use in Ventura County, Orange County, San Bernadino County or any other regions outside of Los Angeles county.
Ownership of Services. The underlying platforms of the Services are either the proprietary property of Sitters of Los Angeles or the proprietary property of our licensors or licensees. By subscribing to our Services, Sitters of Los Angeles grants you a personal, revocable, non-assignable, and non-exclusive license to use the Services for the term of the subscription in accordance with the Terms, unless terminated earlier.
"Sitters of Los Angeles", “LA Sitter”, "Nannies of Los Angeles" and other trademarks, slogans, service marks and trade names which appear via the Service are proprietary to Nannies of Los Angeles, LLC. You shall not remove or alter any copyright notice, trademark or other proprietary or restrictive notice or legend affixed to any material provided by Nannies of Los Angeles, LLC. Except as expressly set forth herein, no right, license, or interest to such trademarks are generated or granted hereunder.
Sitters of Los Angeles may require you to provide personally identifiable information in order to subscribe for Services. In the event that you choose to provide personally identifiable information, you acknowledge and agree that Sitters of Los Angeles may use any information you provide consistent with Sitters of Los Angeles and these Terms of Service.
Support. Technical support is provided to you by Sitters of Los Angeles via email or phone during regular business hours, Monday to Friday from 9AM to 5PM (Pacific Time). You can email inquiries to firstname.lastname@example.org or call +1 (323) 522-4479 and Sitters of Los Angeles shall respond to all reasonable requests during business hours.
Childcare providers can be contacted via the site Services at any hour and are encouraged to respond to all inquiries within 24 hours wherever possible. Sitters of Los Angeles makes no guarantees that a childcare provider will be available during the hours requested for service.
Use of Services. You shall be solely responsible for the information you or any of your authorized users transmit or submit through the Site or the Services. You expressly agree that your use of the Services and your account content will not:
- Be defamatory, libelous, abusive, or obscene, including, without limitation, include material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, federal, or international law;
- Be otherwise inappropriate or unlawful.
- Solicit services on behalf of another party, or make requests for Services beyond the scope of occasional and part-time childcare arrangements.
No Warranty. YOU ACKNOWLEDGE, THAT TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THAT THE SERVICES, THE SITE AND OTHER MATERIALS PROVIDED TO YOU UNDER THIS AGREEMENT ARE PROVIDED ON AN “AS IS” BASIS. USE OF THE SERVICES AND RELIANCE ON THE SITE CONTENT IS DONE SOLELY AT YOUR OWN RISK. LA Sitter DISCLAIMS ANY AND ALL WARRANTIES RELATING TO THE SERVICE, THE SITE, THEIR CONTENT AND OTHER MATERIALS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
WE DO NOT WARRANT THAT THE SITE OR THE SERVICES PROVIDED WILL BE ERROR-FREE, THAT ACCESS THERETO WILL BE UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE OUR SERVICES AVAILABLE ARE OR WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Terms of Service last updated July 3, 2018
Personally Identifiable Information. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to our newsletter, fill out a form, or in connection with other activities, services, features or resources we make available. Users may be asked for, as appropriate, email address. Users may, however, also visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Sitters of Los Angeles discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on LA Sitter’s behalf or to provide services available at LA Sitter’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Sitters of Los Angeles’s websites, you consent to the transfer of such information to them.
Sitters of Los Angeles will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Sitters of Los Angeles discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Sitters of Los Angeles believes in good faith that disclosure is reasonably necessary to protect the property or rights of Sitters of Los Angeles, third parties or the public at large.
If you are a registered user of an Sitters of Los Angeles website and have supplied your email address, Sitters of Los Angeles may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Sitters of Los Angeles and our products. We primarily use Email, Twitter, Facebook and our Blog to communicate this type of information, so we expect to keep this type of communication to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Sitters of Los Angeles takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Non-Personal Identification Information. We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Information Security. We take all reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and relevant and stored securely. Sitters of Los Angeles uses Stripe to process our credit card payments and no credit card details are stored on our servers. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
How We Use Collected Information. Sitters of Los Angeles may collect and use Users personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
Sharing Personal Information. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third Party Websites. Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your Acceptance Of These Terms. By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.